During the
course of change implementation in the organization, it is advisable not to focus
on the overall corporate value and benefit when communicating change to
employees. Employees care about how this is going to impact them on their
career road map. How will this make their jobs and lives easier? They will
always take this on an individual basis.
Strategy comes
before Change
Before
rushing into implementing ambitious change platform, think about developing a
strategy which will help understanding the “why” before the “how.” This is
crucial for the success of any change initiatives. You don’t want to be in a
position where you have invested huge amount that goes in vain due to lack of understanding
“why”.
Listen to matured-trusted
employees
Most of us
are always talking about listening to the voice of the client, what about the
voice of the employee? While deciding to move on the Changed road map it’s
important to make employees a part of the decision making process. Listen to
their ideas, their needs, and their suggestions and integrate their feedback in
Change strategy.
Set and lead
by example
When leaders
don’t use and support the change strategies then how can you expect employees to
do so? Leaders should be able to set visible examples which can work as
powerful tool in shaping employee perception about Change strategy and
encourage desired behaviors.
Integrate
into the flow of work
Change
should not be seen as an additional task or burden for employees. It should be an
organic fit into their day to day workflow.
Create a reassuring
environment
If company
focus has always been on rewarding performers for their individual contribution
then it will be difficult to encourage employees to share and communicate with successes
with each other. In fact there is nothing wrong with rewarding employees for
great performance however it is crucial when it is changed to reward team and
teamwork.
Measure
what matters the most
Lot of Things
Company can possibly measure however it is not necessary that everything needs
to be measured. It will be good to focus on the metrics that matter the most to
the Company. Especially the ones that are tied back to a business case. Unnecessary
controls used for micro managing are the major factors for spoiling the work
environment and employees will start losing job satisfaction.
Adjust and progress
Change is
never ending evolution to discover new tools and strategies for every company. It
is very important for the organization to be able to adapt and evolve as things
change in the market place. Keep an eye on what’s going on in the industry as
well as in the organization. This can enable you to innovate and anticipate.
Trust and delegate
power
Andrew
McAfee has frequently narrated this. “Learn to empower and support your employees
and then get out of their way”. Some best practices and guidelines are ok
however you need to have trust in your employees about what they need to do.
Bhartesh
Sagar
March 12,
2014
